Shipping policy

Thank you for choosing Aerteksmart! We will try every possible to delivering your products in the best condition and on time.

Free Shipping PAN India- We are pleased to offer free shipping on all orders within India. No minimum order value is required to avail of this benefit.

Order Processing Time: All Orders are typically processed and dispatched within 3-5 business days after payment confirmation.

During peak seasons or promotional periods, there may be slight delays. We appreciate your understanding and patience.

Please note, Orders will be not dispatched/shipped during any Festival session/ National holiday. (Raksha Bandhan, Janmashtami, Ganesh chaturthi, Navratri, Durga Puja, Diwali, bhai duj, Dussehra, Christmas). 

Estimated Delivery Time:- Delivery times vary based on location.

Metro Cities: 3-5 business days
Tier 2 and Tier 3 Cities: 5-7 business days
Remote Areas: 7-10 business days

Moonsson Season/ festival season delivery time: 8-12 Business days. 

Order Tracking- Once your order is shipped, you will receive a tracking details via email to monitor its progress.

Undeliverable Packages- In cases where a package is returned to us due to incorrect address, unavailability, or refusal at delivery, we will contact you to arrange re-shipment. Additional charges may apply if re-shipping is requested.

Customer Support- If you have questions about your order, please feel free to reach out to our support team at care@aerteksmart.com

We are dedicated to ensuring a smooth shopping experience. Happy shopping with Aerteksmart!